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Can multiple people use the same access code?

Jade McCrainor avatar
Written by Jade McCrainor
Updated over a week ago

No. Your access code is valid for one use. This restriction is applied to your device and IP address, so you may not switch devices or internet connection once you have applied your access code.

glistrr records your device information and/or IP address when you first access the stream and subsequent attempts to access the stream are denied. In the event that you have shared your access code with someone else and you are blocked from viewing the stream, no refunds are permitted.

Note that using Private browsing or Incognito mode in your web browser can cause issues if you reload the page and your IP address has changed. We advise that you ensure you are outside of this type of browsing window before viewing a live stream. You can find more information here.

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